Finance

Dutch bank ING storms back into the UK with a new app

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Dutch bank ING launched a free mobile app in the UK on Tuesday, called Yolt, which will allow users to view all of their bank accounts and credit card information from different providers on a single platform, according to the Financial Times.

The app will be available to only 2,500 customers while it remains in beta-testing, but a full rollout is scheduled for early 2017. The launch marks ING’s return to the UK market — it sold its ING Direct business to Barclays in 2012 to repay the Dutch government after its post-2008 bailout.

ING is one of the first major banks to provide a platform in the UK enabling customers to manage money held by rival institutions. The app asks for permission to access a user’s banking and credit card details across different institutions, data from which is then aggregated by a third party and fed into Yolt. It uses the information to remind users of the days remaining until their next payday, payments that have to be made in that time (for example, rent and utility bills), and the amount of money they can safely spend without going into overdraft.

Additionally, the app displays a user’s spending across different categories such as clothing, eating out, and groceries, and helps them determine an optimal savings plan to meet specific targets. For now, the app is in a read-only format, meaning that users cannot conduct transactions through it.

The Dutch bank is getting ahead of the game and preparing for open banking regulation to be introduced by 2018. Banks in the UK and EU will be required by law to allow third parties to access their clients’ data, with customer permission, via API by 2018.

They will also be mandated to build APIs that enable third-party apps to initiate transactions on behalf of a customer, without the customer having to interact directly with the bank. Although Yolt currently relies on an external party to aggregate customer data, it has been built with this legislation in mind, and will be able to connect to other banks’ APIs once they’re launched.

Yolt could be a serious threat to the UK’s major banks. That’s because it has the potential to disintermediate other banks once the API regulation comes into force — customers using the app will no longer need to interact directly with their bank, and instead Yolt will own the entire customer relationship. That should worry other banks, which could see significant customer attrition as customer relationships, and loyalty, are eroded.

Apps such as these demonstrate that we’ve entered the most profound era of change for financial services companies since the 1970s brought us index mutual funds, discount brokers and ATMs. No firm is immune from the coming disruption and every company must have a strategy to harness the powerful advantages of the new fintech revolution.

The battle already underway will create surprising winners and stunned losers among some of the most powerful names in the financial world: The most contentious conflicts (and partnerships) will be between startups that are completely reengineering decades-old practices, traditional power players who are furiously trying to adapt with their own innovations, and total disruption of established technology & processes:

  • Traditional Retail Banks vs. Online-Only Banks: Traditional retail banks provide a valuable service, but online-only banks can offer many of the same services with higher rates and lower fees
  • Traditional Lenders vs. Peer-to-Peer Marketplaces: P2P lending marketplaces are growing much faster than traditional lenders—only time will tell if the banks strategy of creating their own small loan networks will be successful
  • Traditional Asset Managers vs. Robo-Advisors: Robo-advisors like Betterment offer lower fees, lower minimums and solid returns to investors, but the much larger traditional asset managers are creating their own robo-products while providing the kind of handholding that high net worth clients are willing to pay handsomely for.

As you can see, this very fluid environment is creating winners and losers before your eyes…and it’s also creating the potential for new cost savings or growth opportunities for both you and your company.

After months of researching and reporting this important trend, Evan Bakker, research analyst for BI Intelligence, Business Insider’s premium research service, has put together an essential report on the fintech ecosystem that explains the new landscape, identifies the ripest areas for disruption, and highlights the some of the most exciting new companies. These new players have the potential to become the next Visa, Paypal or Charles Schwab because they have the potential to transform important areas of the financial services industry like:

  • Retail banking
  • Lending and Financing
  • Payments and Transfers
  • Wealth and Asset Management
  • Markets and Exchanges
  • Insurance
  • Blockchain Transactions

If you work in any of these sectors, it’s important for you to understand how the fintech revolution will change your business and possibly even your career. And if you’re employed in any part of the digital economy, you’ll want to know how you can exploit these new technologies to make your employer more efficient, flexible and profitable.

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  • Both sides face serious obstacles—traditional banks and financial services firms are investing heavily in innovation, but leveraging their investments is difficult with so much invested in legacy systems and profit centers.
  • Meanwhile, startups are struggling to navigate a rapidly-changing regulatory landscape and must scale up quickly with limited resources.
  • The blockchain is a wild card that could completely overhaul financial services. Both major banks and startups around the world are exploring the technology behind the blockchain, which stores and records Bitcoin transactions. This technology could lower the cost of many financial activities to near-zero and could wipe away many traditional banking activities completely.

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